Order tracking

Your LightCam is on its way.

Your shipping confirmation email has a link straight to the carrier. You can also sign in to see your orders.

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Shipping details

Fast, reliable, no surprises.

Free shipping

Orders over $199

The 2-pack ($249) ships free automatically — no code needed. Single camera orders ($149) use standard rates.

Estimated delivery

3–5 business days

Orders placed before 2 PM Mountain Time ship the same day. We'll send a tracking link the moment your package leaves.

Carriers

UPS · FedEx · USPS

We use the fastest, most affordable carrier for your location — chosen automatically at checkout.

No signature required.

Common questions

Can I change my shipping address after ordering?

Email us at support@lightcam.com within 2 hours of placing your order. Once it's with the carrier, we can't reroute it.

Do you ship internationally?

Not yet. We ship to all 50 US states and territories. International shipping is coming soon.

What's your return policy?

30 days from delivery. If your camera arrives defective or fails through no fault of your own, we cover return shipping — we'll send you a prepaid label. For all other returns, you cover the cost of shipping it back. Either way, we process your full refund once it arrives.

My package shows delivered but I don't have it.

Give it 24 hours — carriers occasionally mark packages delivered a day early. If it still hasn't arrived, email support@lightcam.com and we'll sort it out.

Still have questions?

We’re real people. We’ll get back to you the same day.

Contact us