Billing, Subscriptions & Getting Help: Where to Go Next
Navigate account surfaces for plans, invoices, and direct support.
Billing, Subscriptions & Getting Help: Where to Go Next
After setup, here is where to find your subscription, your billing, and a person to talk to.
Your LightCam Plus subscription
In the iPhone app, open Settings and tap LightCam Plus. You'll see whether you're on the free plan, in your 90-day trial, or subscribed, and when it renews or ends.
- To subscribe in the app: tap LightCam Plus and follow the steps. Apple bills you.
- To subscribe on the web: go to lightcam.com or sign in at dashboard.lightcam.com.
Billing and cancelling
Who bills you decides where you manage it. The LightCam Plus screen says either "Billed through Apple" or "Billed at lightcam.com."
- Billed through Apple: manage or cancel on your iPhone under Settings, your name, then Subscriptions. We can't cancel or refund an Apple subscription for you.
- Billed at lightcam.com: tap MANAGE SUBSCRIPTION on the LightCam Plus screen, or sign in at dashboard.lightcam.com and open Billing. There you can update your card, see invoices and cancel.
More: Change or cancel your plan.
Contact support
Email support@lightcam.com from the address on your account. Tell us what you see on screen (for example "Device not found" or a Wi-Fi error) and we'll write back faster.
In the app, Settings → Support opens this Help Center, and Settings → FAQ opens the common questions.
Still stuck?
Last updated: 2026-10-22
Still stuck?
Tell us what's going on and we'll write back.