Change or Cancel Your LightCam Plus Subscription

Upgrade, downgrade, or cancel any time — no phone calls, no forms.

Upgrade to Plus

If you're on the Free plan and want unlimited live view and clip playback:

Open the LightCam app
Go to Settings → LightCam Plus
Tap Subscribe now
Confirm the purchase

LightCam Plus is $9.99/month. Billing starts the day you upgrade.

On an iPhone or iPad, the purchase goes through the App Store: the charge lands on your Apple ID and Apple emails you the receipt. Everywhere else, we bill you directly through our payment processor, Stripe. Stripe emails you a receipt for each payment at the email address on your LightCam account, and your past payments are listed in your account at lightcam.com.

Cancel Plus

First, check who bills you. Open the app, go to Settings → LightCam Plus. It says either "Billed through Apple" or "Billed at lightcam.com."

Billed through Apple

Apple manages this one, so you cancel it with Apple. We can't cancel it for you from our end.

Open Settings on your iPhone or iPad
Tap your name at the top
Tap Subscriptions
Tap LightCam Plus, then Cancel Subscription

Billed at lightcam.com

Open the LightCam app
Go to Settings → LightCam Plus
Tap MANAGE SUBSCRIPTION — this opens your account at lightcam.com
Tap Cancel Subscription and confirm

You can also go straight to lightcam.com and do it there, without the app.

What happens after you cancel

You keep Plus through the end of your current billing period
After that, your account moves to the Free plan
The camera keeps working — you get 5 minutes of live view per day
Clips you already saved stay for 90 days from when they were recorded — they don't disappear the moment you cancel
You can resubscribe any time

What the Free plan includes

After cancelling (or if your trial ended without upgrading):

Live view: 5 minutes per day
Person detection: still on, still sends alerts
Unlimited cameras on your account
Clip playback in the app requires Plus

Your camera never stops working.

Still need help?

Still stuck? Use the Contact us button below, or email support@lightcam.com. We read every message and write back as soon as we can.

Last updated: October 2026